Quote:
Originally Posted by whydoIneedatech
The main problem is that Virgin are the only player in the cable market as everything else is via the BT phonelines, and it is only a relative few people who come on these forums out of over 3.5 million Virgin customers, so the answer is that regardless how much you personally will Virgin to fail, I cannot see that many people going elsewhere for their services as the vast majority are satisfied with their services.
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I'm happy with my phone and TV service from VM, but if I can't use the main service I pay top whack for then I'll gladly cancel the lot and go back to BT or whoever. Do you think people will still pay £37 a month for something they can't use?
Still, there'll always mugs who'll say "well done virgin, my emails come through so much quicker now, that's well worth £37".