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Re: Nightmare
Hello All,
today we finally received the money for repairs and the settlement figure - we had to fight for every penny and it took over 50 days - our house now needs a new floor which we can finally begin to order - Virgin continued to the last to make me deal with their subcontractor mapgroup who's behaviour was quite disgusting to us - broken promises and uneccessary delays - even holding us to ransom for repair money saying we could have it if we let them put in a different floor or gave up on the idea of compensation - quite despicable when you consider that their gross negligence ruined our house and prevented us moving into our new home.
Hopefully we can move on and finally put this behind us - I would like to thank all those who read and especially those who were kind enough to give advice and support - it was most appreciated and helped us immeasurably.
Regards,
Ray,Sarah and family.
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