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BenMcr · 05-09-2017, 13:13

It seems you're not the only one

https://www.amazon.com/forum/home%20...x25CR202H580T7

Physically unplugging the TV and plugging it back it seems to be a fix.

Recently I had a problem with 4oD on my H series TV. I had reset the Smart Hub to get it to work.

---------- Post added at 13:13 ---------- Previous post was at 13:11 ----------

Also I can't quite work out whether it's still available or not. For some apps they only support a certain year onwards, but the list on Amazon's website isn't the best:

https://www.amazon.co.uk/gp/help/cus...54E32EAED2BA8B

05-09-2017, 13:13	#2
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Samsung TV can't get Amazon Prime Movies It seems you're not the only one https://www.amazon.com/forum/home%20...x25CR202H580T7 Physically unplugging the TV and plugging it back it seems to be a fix. Recently I had a problem with 4oD on my H series TV. I had reset the Smart Hub to get it to work. ---------- Post added at 13:13 ---------- Previous post was at 13:11 ---------- Also I can't quite work out whether it's still available or not. For some apps they only support a certain year onwards, but the list on Amazon's website isn't the best: https://www.amazon.co.uk/gp/help/cus...54E32EAED2BA8B __________________ I work for Virgin Media but all views are my own.