[daemon]

I am currently on 20M service (with a small blue ntl: modem) in the Biggleswade area and experiencing intermittent service loss and slow speeds particularly on Saturday evenings. I've checked my modems functionality against the signal level sticky in this forum and all appears within specification.

On sigining in to My Virgin Media today I saw the green banner and followed the more info link which gave me information that my connection will be upgraded from 20M to 60M with the need for a new (free) modem - would that be a Superhub? There was an Upgrade Me link presented.

I am currently on a discounted 20M service (originally £37/mo reduced by £20/mo on a 3 for £58/mo offer some time ago). Will adopting this upgrade (1) improve my internet operation and (2) affect my monthly charge i.e. will I lose my £20/mo discount through it being seen as a contract change?

TIA,
Neil Darlow