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Old 12-01-2017, 08:21   #6
tvdriver
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Join Date: Jan 2017
Posts: 3
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Re: 2005 tvdrive being billed at current prices!

Thanks for all the replies people.
She didn't ask VM to update TV Drive box but at one point she recalls a new TiVo remote being sent out but not a new box offered and the remote doesn't work with the TV Drive. When she ordered a second box for bedroom, they came and installed a new v box but paid no attention to the TV Drive if they even saw it.
My question at the moment is whether this original box is even capable of delivering the v+ HD service she's been paying for. Certainly going to look at this because I don't think it's enough to place responsibility for an upgrade on 'customer request' while meanwhile upgrading the bill without upgrading the installation!
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