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Old 06-01-2012, 20:41   #9
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
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Re: nightmare non install

Quote:
Originally Posted by guylid View Post
You need to push really hard, as we have been doing. We are told that a team has now been given permission to work in our road this weekend (but we were told this last week, and then the council turned up to do the pavements and they categorically stated it was impossible for anyone to get permission while they were scheduled to work).

The construction teams, we are told, get paid every time they turn out and say a job is completed. We know for a fact that they have done that 4 times with us, only for the work to be checked and for nothing to have been done.

In our area there is real tension between installation and construction as installation only get paid when we are connected, so they say that they turn out continously to find that work is not done by construction.

As a system it stinks, and it would not be so bad had we not checked our address before moving and had been told that Virgin was already there. In fact no one in our part of the street has Virgin as all the cables are still the old Telewest ones (according to installation).
Telewest cables are Virgin cables too.
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