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Originally Posted by Hugh
Re 4) 4pm - 9pm is not, IMHO, most of the day and evening, and don't you think using the phrase 'cut u up real bad' is a trifle dramatic to describe a speed reduction to what you had before the free upgrade?
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Actually 5pm-midnight weekdays, 12pm-midnight weekends.
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Also, you may wish to consider a business contract, with the attendant SLAs, if your wife is dependant on the BB connection all day and evening for her work - enhanced resolution times.
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While there might be a better SLA, it's still run over the same residential network so not inherently any faster or more reliable; there's no prioritisation and the static IP's over a tunnel so increases latency, and adds even more points of failure. Oh, and I hear the Business Superhub isn't any better either.