Cable Forum - View Single Post - E-billing

BenMcr · 19-03-2008, 19:00

The area reference is the database you are on. The reason they cant get it from the account number is some areas share account numbers.

It can also be a security check to make sure you are who you say you are

so 11223344 maybe an account in nottingham and liverpool for instance

Nottingham is reference 30 by the way

19-03-2008, 19:00	#2
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: E-billing - what's my area reference! The area reference is the database you are on. The reason they cant get it from the account number is some areas share account numbers. It can also be a security check to make sure you are who you say you are so 11223344 maybe an account in nottingham and liverpool for instance Nottingham is reference 30 by the way