Can I respectully suggest to those who have not done so, too feedback your concerns to virginmedia.feedback newsgroup. The thread subject is called "VM Webise details".
The newsgroup can only be accessed by VM customers.
The more responses they get, the better the arguments will get across.
This is not to say this thread is not beneficial, it very much is in my opinion, but there are other more direct routes to the management in VM.
