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Old 09-11-2011, 08:48   #9
BenJSmyth
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Join Date: Jan 2011
Location: Crawley
Services: Sky TV in the living room, Freeview in the bedroom. Plusnet Unlimited Fibre
Posts: 632
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Re: Install let down

Quote:
Originally Posted by Tim Deegan View Post
I take it you didn't have to deal with an overseas call centre then?
How did you guess

Very helpful "resolution manager" from Scotland. I went through to the install team on the phone menu though. Perhaps the installation route, like the "thinking of leaving us" route, always gets through to someone here.
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