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NickTheFox · 12-01-2007, 16:57

How did I get a cable? well first I have a direct debit with Virgin, the deal is this 300txts and 300mins talk time per month for Ãƒâ€šÃ‚Â£10. This was offered to me by Virgin for being with NTL and having Broadband, landline and NTL tv package. I did send them a strongly worded e-mail to the effect that I thought their treatment of non support for customers was awful, this in turn jump started them to send me a cable etc. My advice is to persist with e-mails, phone calls until you get satisfaction, I did threaten to go to the media, which may have helped my cause. I think the biggest culprits are the people selling leads that fit and look the part, but DO NOT work, take my advice and barrage Virgin for the cable that works.

12-01-2007, 16:57	#23
NickTheFox Inactive Join Date: Dec 2006 Posts: 5	Re: Lobster 575 USB Data Cables How did I get a cable? well first I have a direct debit with Virgin, the deal is this 300txts and 300mins talk time per month for Ãƒâ€šÃ‚Â£10. This was offered to me by Virgin for being with NTL and having Broadband, landline and NTL tv package. I did send them a strongly worded e-mail to the effect that I thought their treatment of non support for customers was awful, this in turn jump started them to send me a cable etc. My advice is to persist with e-mails, phone calls until you get satisfaction, I did threaten to go to the media, which may have helped my cause. I think the biggest culprits are the people selling leads that fit and look the part, but DO NOT work, take my advice and barrage Virgin for the cable that works.