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huxleypiguk · 13-04-2011, 06:53

Well I am still blocked. Two years ago we had a phone which didn't work in our house - no signal. They took it back. However there was £1.20 worth of use on it which they said would be written off. They didn't. So now every time I try and get a Virgin Mobile contract, it blocks.

I have switched my son to Tesco and the rest of us have upgraded with Orange packages to suit our needs. Virgin Mobile lost five potential customers thanks to their inability to communicate and press a 'delete' key.

13-04-2011, 06:53	#21
huxleypiguk Inactive Join Date: Nov 2003 Location: Cardiff Posts: 259	Re: Virgin Mobile Credit checks issue Well I am still blocked. Two years ago we had a phone which didn't work in our house - no signal. They took it back. However there was £1.20 worth of use on it which they said would be written off. They didn't. So now every time I try and get a Virgin Mobile contract, it blocks. I have switched my son to Tesco and the rest of us have upgraded with Orange packages to suit our needs. Virgin Mobile lost five potential customers thanks to their inability to communicate and press a 'delete' key.