Quote:
Originally Posted by Ignitionnet
You're on a different CMTS. You've been moved from a Motorola BSR 64000 to an Arris E6000.
Looks like there's an SNR problem on the cable - perhaps something related to the migration, perhaps nothing to do with the migration at all and a fault that developed recently.
BSRs Southampton 9, 11, 12 and 13 have all been switched off, replaced by E6000s Southampton 14 and 15. Presumably 10's turn will come soon.
I'd contact technical support and ask them to have a looksie. The rapid flashing isn't a problem, it's just the difference between how the E6000 and the 64k operate. The packet loss is a problem and needs sorting.
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I was also moved from sotn13 to sotn15, what is interesting is that the new CMTS (2nd hop) now no longer responds to pings:
Quote:
Target Name: www.bbc.co.uk
IP: 212.58.246.92
Date/Time: 08/12/2014 08:23:34 to 08/12/2014 08:23:42
1 4 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 1 ms 0 ms ianch-router [192.168.0.1]
2 * * * * * N/A N/A N/A N/A [-]
3 11 ms 10 ms 9 ms 11 ms 10 ms 11 ms 9 ms 9 ms 9 ms sotn-core-2a-xe-111-0.network.virginmedia.net [62.255.45.57]
4 14 ms 16 ms 13 ms 5 ms 19 ms 14 ms 19 ms 12 ms 15 ms popl-bb-1c-ae14-0.network.virginmedia.net [62.253.175.30]
5 * * * * * N/A N/A N/A N/A [-]
6 * * * * * N/A N/A N/A N/A [-]
7 15 ms 20 ms 16 ms 87 ms 19 ms 17 ms 7 ms 32 ms N/A nrth-bb-1b-ae0-0.network.virginmedia.net [62.254.42.130]
8 21 ms 22 ms 18 ms 19 ms 18 ms 24 ms 33 ms 30 ms N/A tele-ic-4-ae0-0.network.virginmedia.net [62.253.174.18]
9 29 ms 20 ms 19 ms 9 ms 12 ms 19 ms 18 ms 19 ms N/A pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
10 * * * * * N/A N/A N/A N/A [-]
11 21 ms 20 ms 19 ms 21 ms 20 ms 20 ms 22 ms 20 ms N/A ae0.er02.cwwtf.bbc.co.uk [132.185.254.90]
12 19 ms 20 ms 21 ms 18 ms 19 ms 21 ms 20 ms 19 ms N/A [132.185.255.165]
13 19 ms 18 ms 19 ms 19 ms 18 ms 20 ms 20 ms 18 ms N/A bbc-vip013.cwwtf.bbc.co.uk [212.58.246.92]
Ping statistics for www.bbc.co.uk
Packets: Sent = 8, Received = 8, Lost = 0 (0.0%)
Round Trip Times: Minimum = 18ms, Maximum = 20ms, Average = 18ms
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I wonder if this is a new policy or just lack of setup i.e. the default for the new kit?