Re: Think Broadband Ping Monitor Results (POST YOURS)
You're on a different CMTS. You've been moved from a Motorola BSR 64000 to an Arris E6000.
Looks like there's an SNR problem on the cable - perhaps something related to the migration, perhaps nothing to do with the migration at all and a fault that developed recently.
BSRs Southampton 9, 11, 12 and 13 have all been switched off, replaced by E6000s Southampton 14 and 15. Presumably 10's turn will come soon.
I'd contact technical support and ask them to have a looksie. The rapid flashing isn't a problem, it's just the difference between how the E6000 and the 64k operate. The packet loss is a problem and needs sorting.
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