Quote:
Originally Posted by Ken W
I believe if your old one is faulty there is no charge, call 150 from you VM phone.
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Only if it's fair wear and tear etc. If VM deem it due to misuse, lack of care etc they'll try and charge you.
If it turns out you have to pay, it's probably cheaper to buy one from somewhere like eBay.
Must hunt mine out and flog it before this box becomes obsolete
http://www.ebay.co.uk/itm/virgin-med...-/272406178123