Quote:
Originally Posted by Sooty Baxter
We are in area ref: 020 too and despite being told we could have caller display, just as we used to have with BT, it never has worked on the Virgin line and after lots of calls to CS, including a couple of lucky ones to an English call centre, we have established that it isn't available on this exchange. In retrospect we would have thought twice before switching. We are mostly happy with the TV (particularly the i-player) and Internet service - so it's 'swings and roundabouts'.
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Strange thing is I haven't changed area and the line is physically the same just the number changed. I had caller display one day and not the next.
I would also like to second the thanks given to the VM staff on this forum. They go above and beyond which is more than can be said about some of their (off shore) co-workers! Thanks
