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Dinalt · 04-03-2011, 10:33

Well the same team are back on my road digging up more pavement for installations and they still won't fix my connection - still no contact from Virgin complaints or installation and teh indian call centres are a total waste of space.

They want to send and engineer round Monday afternoon to "check" the problem - wow that's going to be fun... especially as they've buried the damged cables so unless he comes with a team he wont be able to touch them - plus they want me to be in to make sure the repairs work ...
What an effing waste of time ..

gettign really fed up with goign round in circles with virgin customer service...

DinAlt

04-03-2011, 10:33	#3
Dinalt cf.member Join Date: Jun 2010 Posts: 33	Re: Neighbours installation fubars my cable! Well the same team are back on my road digging up more pavement for installations and they still won't fix my connection - still no contact from Virgin complaints or installation and teh indian call centres are a total waste of space. They want to send and engineer round Monday afternoon to "check" the problem - wow that's going to be fun... especially as they've buried the damged cables so unless he comes with a team he wont be able to touch them - plus they want me to be in to make sure the repairs work ... What an effing waste of time .. gettign really fed up with goign round in circles with virgin customer service... DinAlt