Re: Pre-install & Recommend a Friend
Pre install visits can be booked by the sales rep you speak with in advance of your install.
Connect a friend is done solely through the website now, I'm not sure how the end process works as I believe its all automated now, but if a rep calls to confirm the booking then you can arrange a pre install visit that way.
http://connectfriends.virginmedia.com/
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Access Network Innovation @ Liberty Global/Virgin Media
All comments are my own opinion and not a direct expression of LG/VM.
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