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Old 25-08-2011, 23:30   #5
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: Keep your number? Sky > VM Migration

Quote:
Originally Posted by KungFuKitty View Post
He's getting the "call to cancel service" 4pm tomorrow from Sky, i'm gonna set up the order online tomorrow morning on VM site so he gets the £60 discount. If i ring VM straight after the order placed online can they do it instantly or won't it be enough time?
Thanks BenMcr for reply.
If Sky process an cancellation on the line it will not work

You need to do http://shop.virginmedia.com/help/new-customer-faqs.html

Can I keep my BT number?

Yes. Normally you can. If you'd like to do this, just fill in the 'keeping your own number' bit of the online order form. We'll transfer your number when we install your services and this will close your BT account. You'll receive a final bill from BT around a week after you switch your number to us.

This will also work for Sky, then all you need to cancel with them is TV and/or Broadband. The phoneline MUST remain active until Virgin arrange the transfer
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