Quote:
Originally Posted by weesteev
Couldnt tell you to be honest but I could look at the issue for you? Is your issue with internal cable runs or external?
I was under the impression that a pre install survey is booked on the billing system to a timeslot similar to that of an install so they should be able to confirm a date/time for visit. It would be one of the field sales team/spotters that visits.
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External cable runs - whats the longest distance the cable can travel from the road to the house?
I'll call them again tomorrow to see if there is a visit planned on the system, if I get no joy I may give you a PM.
Thanks.