Re: Virgin Media Customer Service- Your Personal Experience
I have recently had my V+ box installed, Ordering through CS went very smoothly.
On the day of the installation the engineer called me about 1 hour before he was supposed to arrive to ask if it was Ok for him to come early.
After the installation I had a few problems with the box itself but after a long call (Took CS a while to find the root of the problem) my V+ Box was working perfectly.
Overall my experiences with the 'new' Virgin Media have been very good. Will definately be staying with them.
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