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Old 13-08-2017, 14:30   #6
RichardCoulter
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Join Date: Jan 2008
Posts: 9,997
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Re: VM took money early this month

I'd be looking for compensation, particularly if this 'error' resulted in bank charges or interest being applied.

Think about it, if your money was three weeks late in arriving, VM wouldn't accept a letter of apology to end the matter.

I had my services interrupted within a week after my (now ex) bank the Co-op messed up my Direct Debits some years ago; also a friend who was a former customer had his debt referred to a debt collection agency within days of receiving his final bill.

I believe that there are now late payment fees and/or a deposit required.

This must have done their cash flow & debt interest payments no end of good...

Last edited by RichardCoulter; 13-08-2017 at 14:35.
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