Quote:
Originally Posted by vm_tech
To be fair all the stranded plant I've looked at does actually appear on the records, so they do know, but I would imagine it's a lot more time consuming to look over maps of the whole country opposed to a list with it all on. That's only guessing though I'm not certain of anything. Yes VM use contractors, but this sort of information they would be expecting the majority of it to come from network engineers. At the time I was looking at that sort of stuff I was an in house network engineer, the guys who know the local network like the back of their hands, as opposed to a service technician/installer. You say about motivation, I loved my role as a network engineer, and spending time looking for expansion opportunities would be something different from the norm
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Could you explain the difference between a service technician and a network engineer? It's interesting to compare with Openreach.
Openreach don't really separate it out in that way. Other than as I've mentioned there's still some degree of contractor use but only for installs. The direct labour staff (the vast, vast majority) do installs and repairs but staff who are more highly trained are less likely to pick up install jobs.
I agree with your point about motivation, most people would find it interesting but would want to be given the time to do it. Rather than just being expected to find stranded plant whilst simulatanously struggling to fix someone's dodgy broadband with the clock ticking!