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Old 14-02-2017, 20:20   #180
jb66
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Re: Please document any V6 issues here.

Quote:
Originally Posted by Arthurgray50@blu View Post
HELP.
We have just had the V6 installed, much to the rush of the engineer. He stayed for about twenty minutes. He believe it was a service call. And not an Instal. The V6 was for someone else. And not us. Apparently they get an Hour for Instal, and 30 minutes for service.

We had a brilliant picture on our TV with the old Tivo.

With the new V6, we are having problem on getting the correct picture on our TV now with the picture being misty.

The engineer told us it will take 3o minutes for the box to align itself with our TV and all the channels to come onto the system.

Any ideas of how this can be fixed. My wife is wizard at all techno stuff, but this new V6 box has baffled.

Surely we should not have to change settings on the TV ? The engineer was more worried about getting points for install
I hate it when it's wrongly booked in as technicians are overrouted as it is. Misty picture s is an unusual way to describe a picture, to me it sounds like a TV setup issue not a V6 issue. You could go into the V6 settings and make sure it's setup for at least1080 in the display settings.
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