Thread: Return path problems?
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Old 11-08-2006, 23:42   #6
Stu038
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Re: Return path problems?
Unfortunatly the service techs were screwed over in both training and test equipment so some of them have as little grasp of the intricacies of the upstream path as my 6 year old son. When the poor sod arrives tomorrow explain in simple terms what is happening and lead him by the nose so that he makes the conclusion that its an upstream problem hence he should put in a network referral for the network folks to come out and investigate properly, if needs be they'll then pass it through the proper departments until hopefully we can get a resolution for you.
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