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Old 13-05-2010, 23:10   #49
Risco
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Join Date: Sep 2009
Location: Maidstone
Services: VIP; BB XL; TiVo 1TB; V+HD
Posts: 674
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Re: Just got 50mb Broadband - Signal levels ok?

Quote:
Originally Posted by pip08456 View Post
Yes they can extend the cooling off period especially if you have had issues during it.

Ring in the morning as advised and sort something out with them.
Great, makes me feel a bit better. Only reason I stayed with Virgin over Sky was because of the broadband!

Quote:
Originally Posted by speedfreak View Post
When you ring UK, confirm the credit as offshore support lied to me about putting credit on my account
Wow, I will check in the morning to see they have done that. Damn stupid script reading idiots! It is nice to have a 24 hour service for issues, but I would rather an english based call centre.
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