So today the cable modem is working also and the engineer visit hasn't happened yet. No one have any ideas what is happening before I cancel the visit?
Is it worth looking at the signal levels. Or would this be indicated in the leds. Sync and ready have been lit and steady throughout this problem. If needed can you point me at what numbers to check. (I'm new to cable modems as opposed to the stb)
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Should
http://192.168.100.1/ tell me signal levels etc. If just gives version numbers etc. Browser complains if I put in root:root. Ex NTL/C+W
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Just called to cancel the visit. Was kept on hold for ten minutes only to be told she could not cancel the visit at this time but that it will be done and the engineer will not call.
I asked what the problem might have been and was told "sometimes with electronic equipment it gets stuck" so there you go, if you are without the services you are paying Virgin Media, for 48 hours or more, don't worry it's just the "electronic equipment it gets stuck".