View Single Post
Old 25-08-2004, 12:08   #1
andy 1
Guest
 
Posts: n/a
mastercare or currys coverplan

has anybody tried getting a credit note out of mastercare for a faulty tv set.
my tv thats 4 years old developed a fault.i rang mastercare through currys coverplan.
two days later an engineer arrived saw the fault said he needed to order some parts and went.
a week later mastercare rang me said they couldn't get the bits and under the terms of the coverplan would issue me with a credit note for the full cost of the set.
here i am two weeks later my set sitting on the floor of a warehouse in sheffield waiting to be taken to newton aycliffe nr darlington,before mastercare will give me a credit note.(the lorry only goes to newton aycliffe twice a week and your tv set missed the lorry)is all i get over the phone.
anybody know how i can hurry mastercare up,its not much fun sat here without a telly.

thanks
andy 1
  Reply With Quote