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Old 17-07-2017, 18:42   #34
General Maximus
Ran Away
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Anyone else having problems in Lincoln?

I have just come back up but I am not expecting it to hold. My two upstreams have dropped to QAM32 and the upstream power is 49. I think I should be able to charge VM for my stress levels. I had to ring 3 times before I could speak to somebody and all I got was "please unplug all the cables in the back of the router" and when that didn't work "ok sir your router is faulty and I need to send you a new router". We had a bit of an argument and when I told him I had been told there was an issue with noise in the area he said it had been fixed (not). In the end he arranged to send a tech out on Wednesday. I don't expect him to do anything but at least he can escalate the issue and I provide him with the right info regarding power levels and T3 timeouts because I don't think the ming mong on the phone understood what I was saying.


Last edited by General Maximus; 17-07-2017 at 18:55.
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