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Cozzy · 08-02-2011, 13:13

believe me when i say i really dont like to critise or complain ... BUT

this is just another small element of the tivo rollout that should have been thought of and sorted before it was offered to the end customer ..

I like VM .. i really do but they do have problems communicating even among there own staff so everyone is singing from the same hymn sheet and even worse communication with customers. I know its probably inevitable with a large corporate company but these little mishaps do lead to a reputation dent in the long run

sadly i have far less faith in VM now than i did 2 weeks ago but maybe thats just me being ultra picky

08-02-2011, 13:13	#1789
Cozzy Inactive Join Date: Oct 2006 Location: Plymouth, UK Posts: 182	Re: TiVo believe me when i say i really dont like to critise or complain ... BUT this is just another small element of the tivo rollout that should have been thought of and sorted before it was offered to the end customer .. I like VM .. i really do but they do have problems communicating even among there own staff so everyone is singing from the same hymn sheet and even worse communication with customers. I know its probably inevitable with a large corporate company but these little mishaps do lead to a reputation dent in the long run sadly i have far less faith in VM now than i did 2 weeks ago but maybe thats just me being ultra picky