Re: Was this an hard question to ask
Ben I was being polite with her and I also stated clearly I couldn't get to a phone hence talking to them via online chat support. I clearly stated the price as of tomorrow as well.
Now from a customer point of view I found it very unprofessional that at 1st she didn't want to answer my questions that's why I asked to be treated as a new customer. If I was a new customer then I would have clearly been sold a package at the wrong price.
I was listening and I was asking politely and giving her time to check for me.
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