Cable Forum - View Single Post - 200M Gamer Was this an hard question to ask

BenMcr · 29-03-2017, 22:40

Crikey. That all seems pretty unfair questioning of the Sales agent to me.

You were told right up front that the best answer for you question was to call Customer Services as you're an existing customer. You've chosen to ignore this.

The second time you've asked you've been given correct pricing as at the time of enquiry i.e. the sale agent is there to answer questions about what is currently available, not what is in a press release. The price they've given you is 100% correct for today's pricing for VIVID 200 Gamer + Phone.

29-03-2017, 22:40	#2
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Was this an hard question to ask Crikey. That all seems pretty unfair questioning of the Sales agent to me. You were told right up front that the best answer for you question was to call Customer Services as you're an existing customer. You've chosen to ignore this. The second time you've asked you've been given correct pricing as at the time of enquiry i.e. the sale agent is there to answer questions about what is currently available, not what is in a press release. The price they've given you is 100% correct for today's pricing for VIVID 200 Gamer + Phone. __________________ I work for Virgin Media but all views are my own.