[philce]

Been upgraded to 60Mb this week by retentions.
Upload is still 3Mb (on XL), retentions and faults tell me that I should have 6Mb upload, and a engineer has been booked. They say there is a problem with the signal levels, but as you will see below the SH is only configured for 3Mb up.

I didn't think we were upgraded yet (LE3 Leicester) nothing on the myvirginmedia homepage? Is this engineer wasting his time?

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 323000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 245 55616000 Kbits/sec 323000000 Hz 44.2 dBmV 39.9 dB Hybrid
Locked QAM256 241 55616000 Kbits/sec 291000000 Hz 0.9 dBmV 39.2 dB Hybrid
Locked QAM256 242 55616000 Kbits/sec 299000000 Hz 0.5 dBmV 39.2 dB Hybrid
Locked QAM256 243 55616000 Kbits/sec 307000000 Hz 0.1 dBmV 39.0 dB Hybrid
Locked QAM256 244 55616000 Kbits/sec 315000000 Hz -0.5 dBmV 38.7 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 17 20480 Kbits/sec 45800000 Hz 43.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 397
Max Traffic Rate 66000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 396
Max Traffic Rate 3072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Sat Apr 28 11:44:22 2012