Quote:
Originally Posted by Maggy J
I am arguing with the exaggeration..The phone line is perfectly acceptable and no one is left hanging for a reply.There is either an announcement that there is an issue in your area or there is not.It does not take 20 minutes and is immensely helpful to anyone who cannot get online to check the status page.
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l have known some customers who have been waiting even longer so no it is not a exaggeration at all.
