Re: upgrading stb box to v+ box on vip 50
I think the advice you have been given is wrong both times!
VIP is the key information. Charging for V+ on VIP is different than non-VIP.
To replace an existing V box with a V+ on VIP would be an installation charge, either £20 self-install or £40 for engineer install. This is a one-off charge.
There would then be an additional £10 per month charge for the extra V+.
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