Quote:
Originally Posted by jcm193
I have to agree these people could be anybody and it's not safe at all to give your password to someone in this situation,If they really need to confirm who you why not just ask for random letters from your password like the automated system does
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When I got a V6 fitted I had a problem with the on demand not working, the lightning team had to pass my issue up to 2nd line support. When 2nd line support rang me back the person asked for 3 random characters from my password.