The thing that strikes me about a lot of the posts about '10 meg' is that people are more irritated by the fact that they cannot either a) get this speed at all or b) get it consistently.
You should not have to pay for something which does not come up to standard but i guess the phrase 'up to 10 meg' is the giveaway. If NTL were able to give a commitment to a minimum speed on '10 meg' then perhaps there would be less annoyance. I expect that is unlikely however.
Personally i've been lucky in ST17. The lowest speed i have measured is about '3.5 meg' during the evenings, the rest of the time its been flying.
