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Old 20-12-2016, 21:59   #2494
OhReally
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Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:
Originally Posted by BenMcr View Post
It's not 1xV6 = 1x100Mbps.

It's 1x100Mbit (or higher) for any V6 boxes an account has.

The V6 uses the home network connection for everything that isn't broadcast TV or broadcast VoD. That includes streaming iPlayer, YouTube and Netflix, and all connecting all the other apps.
So, every time a V6 streams Netflix or Youtube it's using the home internet connection if I understand you correctly. This is about 25 megabits from what I can see.

So - 2x V6, each streaming @ 4K is 50 megabits instantly used up, are you seriously suggesting that just that alone isn't going to make the network creak just a bit at the seams?

---------- Post added at 21:59 ---------- Previous post was at 21:56 ----------

Quote:
Originally Posted by bebop View Post
Hello all. Last week I signed up for the Limited Full House deal as a new customer (with Quickstart - haven't plugged any of it in yet as still moving into new house). Thanks to BenMcr's post on this thread about new customers receiving the V6, if I had instead signed-up this week I would be receiving the new TiVo V6 box, with free engineer installation (according to the website), rather than the older model.

Phoned Virgin to see if they would swap the old TiVo to the new one, but they weren't terribly helpful. Wondering what I should do here, as I am still within the 14 day period where I can cancel, and then could sign-up again as a new customer. I would rather not do that, but at the same time don't want to then have to pay to upgrade to the V6 box later down the line. Further complication is that I signed-up through a friend's referral, so not sure if I would then be counted as a new customer and therefore both qualify for £50. I've yet to e-Sign the contract.

Any advice on what to do here most welcome.
Personally, I'd cancel. Leave it a few days or a week or so and reapply. Or you could try CS and hope you get someone remotely helpful who understand what the word SERVICE means in customer service. Wouldn't hold your breath...
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