nopanic you missed my feedback then
I filled in one of those forms and whilst I didnt complain about the way offshore dealt with my query I did complain that I couldnt understand them and had to keep asking them to repeat what they saying.
The 2nd bad call I didnt do a form I just went to the CEO office instead since I didnt get any feedback to the original VM form, after the muppet in india deactivated my vmng300 without my permission.