[hjf288]

Not all of the Indian call center staff are bad just the majority of them..

One time I had one call me back NEXT DAY... to make sure the fix to my problem was working as intended and I wasn't having any more issues...

I nearly spat my coffee, now that was great customer service.

Recently my internet went down 5 times in a row between 1 - 4am so being slightly disgruntled at having finished work and having no internet I call up:

Day 1: I'm sorry we cannot deal with 100Mbit customers as we only support 30Mbit customers, I don't want to mess anything up on your account, please call back in the morning.

Internet comes back on about an hour later

Day 2/3: No calls

Day 4: Call up again politely asking WTF is going on, also let him know that my neighbors internet is not working as they are on VM as well..

Follow ALL the stupid troubleshooting steps of rebooting my modem 3 times, making sure my network adapter is set to DHCP (It isn't for the sake of port forwarding and static ips but meh I knew it wasn't that)

Guy says I don't know what the issue is and passes me to the 100Mbit team.. sorry the 30Mbit team that can't deal with 100Mbit customers...

Day 5: Didn't bother...