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Re: Are VM frontline staff now discouraged from escalating customer issues?
Quote:
Originally Posted by OLD BOY
I agree, Maggy, politeness goes a long way.
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Its a pity that good manners and politeness is a anathema to some nowadays as it cost nowt to be good mannered and polite to others.
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“The only lesson you can learn from history is that it repeats itself”
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