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Old 01-05-2012, 10:58   #1
vivienne
cf.member
 
Join Date: Mar 2007
Posts: 8
vivienne is an unknown quantity at this point
retaining mobile phone number

Last Friday I contacted virgin mobile to request transfer of my old mobile number to my new virgin mobile phone. I supplied the PAC code and the relevent numbers.
I was instructed to turn my mobiles off at midnight Sunday and leave them off for 24hours so that the switch could take place on Monday,
I ensured the phones were turned off well before midnight on Sunday and left them off all day yesterday. When I turned on again this morning nothing had happened.
Have tried 3 times to phone them on 789 but I see from the website there are technical problems.
What happens now ? Do I need to rearrange an exchange day ?
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