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Old 19-04-2011, 14:37   #3
Dexstroyer
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Join Date: Jan 2010
Location: Stockport
Services: V+ XL TV home phone + 3 Virgin Mobiles & 50MB Broadband Happy with the lot!
Posts: 109
Dexstroyer is on a distinguished roadDexstroyer is on a distinguished road
Re: Tivo installation

Found the solution, and yep they've had issues with the "pre-sale" emails!!

I rang last night and all being installed on 21.04

You need to ring 0800 408 2159 I did and all sorted within 15 mins, no need to get passed around or on hold for long periods of time.

Try that before you give up,

Also mine should have come out at £3.00 p/month for Tivo + £6.50 p/month to keep the other box, but they've only charged me an extra £4 a month for both!!

I asked for her name, and noted the time and asked her 3 times and she repeated the price so lets hope they stick to it!!
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