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Kushan · 13-03-2017, 16:15

I'm not familiar with the Virgin Business stuff, so I may be wrong - but the settings look correct to me.

What I will suggest is that you unplug the VM router and the Draytek, wait 30s and then plug the VM router back in. Then after the VM router's lights has stabilized, switch the Draytek back on.

I realise this might sound "obvious" and stupid, but genuinely do it to the letter - including waiting the 30s after power off. The VM router, when in modem mode, is very easily confused if (what it thinks) are multiple different devices getting plugged into it. Powering it on by itself gives it time to get its head in order.

13-03-2017, 16:15	#2
Kushan FORMER Virgin Media Staff Join Date: Dec 2010 Location: Warrington Posts: 4,737	Re: 200M business (Noobie Q) I'm not familiar with the Virgin Business stuff, so I may be wrong - but the settings look correct to me. What I will suggest is that you unplug the VM router and the Draytek, wait 30s and then plug the VM router back in. Then after the VM router's lights has stabilized, switch the Draytek back on. I realise this might sound "obvious" and stupid, but genuinely do it to the letter - including waiting the 30s after power off. The VM router, when in modem mode, is very easily confused if (what it thinks) are multiple different devices getting plugged into it. Powering it on by itself gives it time to get its head in order.