Cable Forum - View Single Post - 50M Upload REDUCED from 5mbit to 1.75mbit?

roger skillin · 23-11-2011, 13:05

I was STM'd on 50mb a few months back and it didn't reset back to 5mb, had to call support 4 times until someone finally listened to me and did something about it, funnily enough the times they wouldn't do anything was when i got through to the indian call centre, why have a call centre set up over there if they don't sort your problems?

23-11-2011, 13:05	#14
roger skillin Inactive Join Date: Feb 2010 Location: cambs Services: V+ XL,Broadband XXL, Phone with talk unlimited and extra TIVO box Posts: 780	Re: Upload REDUCED from 5mbit to 1.75mbit? I was STM'd on 50mb a few months back and it didn't reset back to 5mb, had to call support 4 times until someone finally listened to me and did something about it, funnily enough the times they wouldn't do anything was when i got through to the indian call centre, why have a call centre set up over there if they don't sort your problems?