Well, not going to lie, but I am a heavy user. This would be the first time I have been STM'd to my knowledge.
I have done the reset of the modem a few times now, with the same config being present, so clearly it thinks that this 1.75MB one is correct. I can probably deal with the speed tbh, but only having 1.75MB basically means that i can't get my full speed half the time with HTTP due to the overheads, so basically, I am not getting what I paid for.
Also, I am beginning to learn the futility of the indian callcentres >_<...
---------- Post added at 20:11 ---------- Previous post was at 20:07 ----------
Also, to post what I chucked up on the VM support forums... proof!
This is from October, before my config got nuked:
This is now. I have had 4 or 5 tests identical to this, with varying amounts on the download, but the upload solid at this speed.
This is tonight:
My power levels on the DS/US are pretty much bang on and within the tolerances.
Config below:
Config File:
General Configuration
Network Access : Allowed
Maximum Number of CPEs : 1
Baseline Privacy : Enabled
DOCSIS Mode : DOCSIS 3.0
Config File : 34ncxv9873254k;fg87d
Primary Downstream Service Flow
SFID : 444
Max Traffic Rate : 53000000 bps
Max Traffic Burst : 3044 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 443
Max Traffic Rate : 1750000 bps
Max Traffic Burst : 1600 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 1522 bytes
Scheduling Type : Best Effort