Just had SKY marketing call me on the back of recent feedback.
They noted I listed SKY HD and the selection of channels as one of my reasons for joining SKY. They offered me a 50% rebate on the HD charge for 1 year. I advised I'm already getting HD for half price. They offered me HD for £2 per month. Snapped it up straight away. That's just saved me another £36 over the next 12 months.
I asked why I was getting the offer. They advised because they value my customer and feedback.
It pays to engage
