Cable Forum - View Single Post - 30M Virgin Media Not Playing Fair With Existing Customers!

BenMcr · 11-05-2012, 13:06

Most customers on L don't have a SuperHub, therefore mass uplift can only do a change to 20Mbit. If they put everyone on L onto 30Mbit, then those who didn't have a SuperHub would lose internet access

However, if you move onto the Essential Collection you get 30Mbit, and I'm sure as the upgrades happen there will be ways for those on L 20 to go up to L 30

11-05-2012, 13:06	#7
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Virgin Media Not Playing Fair With Existing Customers! Most customers on L don't have a SuperHub, therefore mass uplift can only do a change to 20Mbit. If they put everyone on L onto 30Mbit, then those who didn't have a SuperHub would lose internet access However, if you move onto the Essential Collection you get 30Mbit, and I'm sure as the upgrades happen there will be ways for those on L 20 to go up to L 30 __________________ I work for Virgin Media but all views are my own.