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Old 07-08-2013, 10:00   #74
vincerooney
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Re: Coming Soon to Virgin TV (2013) Vol. 4.

Quote:
Originally Posted by JohnR5573 View Post
I am given it serious consideration to moving to sky, as I am a rugby fan and BT have the rights. I emailed the CEO's office and received a phone call today. I was not offered any reductions or offers, the woman I spoke to just apologised for the uncertainty and advised me to wait a bit longer before moving to sky as I am out of contract.
Whether she was just trying to keep me as a customer or there is news coming is any ones guess.
I'm happy to wait a bit longer though as the first match isn't till September. If no news by then I will find it hard not to switch. Although I would definitely miss TiVo, superior BB and guaranteed picture in bad wether.
Ongoing theme here. This is what I find so unprofessional about VM. it's not the not being able to get the channel saga. I understand they're trying to get us the channel on the best terms.

It's just the ongoing lies from the company about it all

"we'll have good news in a few days"
"dont do anything yet we have a break through"
"expect information by the end of the week"
"hold tight dont leave virgin yet we have an announcement soon"

Again i don't care if they thought they would have a deal soon but then it collapsed. DO NOT HINT AT ANYTHING IF THERE IS A POSSIBILITY IT MAY NOT COME TRUE. It makes you look unprofessional, amateur, desperate/panicky to keep customers and makes the whole organisation look like its run by chuckles the clown.

Thats why i'm tempted to leave VM. i know they're trying to get us a good deal but its the amateur way they're calling me every day hinting at some sort of deal which quite clearly is never coming
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