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Old 13-01-2017, 11:37   #2647
Ultimate.Conj
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Join Date: May 2014
Location: Berkshire
Services: Virgin Media Oomph 600mb, XL TV, Sky Movies & Sports HD, Amazon Prime, Netflix UHD
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Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:
Originally Posted by OLD BOY View Post
I find that it's better to phone anyway. The VM Team are always helpful, I find, and answer any queries very well.

Of course, if you ask them about anything 'coming soon', they don't have a clue because all of that is kept very hush hush. But we knew that, didn't we?
The same here, OB. The customer service I have received whether on the phone or the online chat has always been really good and they seem willing to help. I know everyone has different experiences, I've just been lucky I guess.
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