Quote:
Originally Posted by OLD BOY
I find that it's better to phone anyway. The VM Team are always helpful, I find, and answer any queries very well.
Of course, if you ask them about anything 'coming soon', they don't have a clue because all of that is kept very hush hush. But we knew that, didn't we?
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The same here, OB. The customer service I have received whether on the phone or the online chat has always been really good and they seem willing to help. I know everyone has different experiences, I've just been lucky I guess.